Flashbay Reviews (3073)
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10.0/10 Excellent3073 reviews

Flashbay, one of the world's leading suppliers of logo branded USB Flash Drives and USB Cards, caters for all USB Flash Drive requirements, offering unbeatable prices coupled with fast and efficient service.

We sell a wide range of memory capacities and offer customers a variety of logo branding options

This is all alongside our genuine commitment to the environment using recycled materials where possible and proudly achieving carbon neutral status in 2008 at both the Flashbay Factory and our UK office.


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They beat their competitors pricing and had quick delivery

Very happy with the service, our quote was amended to beat their competitors and delivery was quick

Very speedy, helpful, professional and they seem a nice team which speaks well for the company

They were really good, I trusted them to deliver, had a really good choice of product and they sent an amazing sample pack. I would recommend them as I had a good experience

Super service; Magnificent merchandise!

We have ordered from Flashbay a number of times, and their entire service is always second to none. Our contact, Lewis Caley is always extremely helpful: responding swiftly, notifying us of every stage of the ordering process and following up to ensure all products are as they should be.

We order logo printed USBs, and we have never had a fault or complaint about a single one. The products are very attractive and printed to a high standard. I would definitely recommend this company to anyone looking for great customer care and products that please!


Flashbay were really helpful and friendly. The range of USB's is amazing. They got our ideas on the USB spot on first time. The delivery and manufacture of the USB was very quick in relation to another USB provider we had previously use.

Excellent range of products & great service

No matter who you deal with the service is always A1. We now have 3 different styles of branded USB's from Flashbay and are happy with them all. I would have no reservation in recommending the service & product to anyone.

Excellent service and quality product at a very reasonable price

The service I got from dealing with Melissa was brilliant, especially as it was just before Christmas and so a very busy time for everyone. Melissa was patient and gave good advice and then the delivery of the product arrived early which made it even better.
I cant fault the service and quality of the product.

Very helpful, great service and products were delivered very quickly.

Adam at Flashbay was really great- he provided us with a quote and mock up really quickly and accommodated us in terms of our limited budget.

Flashbay sent the USBs we ordered over really quickly and efficiently, and the client is very happy with the outcome. Thank you Flashbay!

great service, great company A*

I needed urgently a batch of USB sticks with our logo on to take to a trade show.
They could not help me enough. Great price and the USB sticks were with me within 2 days. couldn't ask for anything else and will certainly use them again.

High quality product, excellent customer service

Seamless experience with Flashbay, Hayley was very attentive in getting the order fulfilled. The design phase was painless, it just required uploading my logo and choosing the style of usb stick I wanted. Recommended.

That was a quick, easy and well-informed process

Flashbay was a joy to work with, especially considering issues I have had in the past regarding ordering USBs. The order process was well-informed and prompt and even though I changed my mind several times this was not an issue. Once ordered the delivery arrived really quickly and on the promised schedule and looked fab, just as I had hoped. Many thanks to Daniellle for being patient and a great communicator. We will definitely be using them again.

very good service

I contacted Flashbay & they were very helpful, they made any changes I requested immeditaly & made sure we were happy with our design, I would have no problem recommending them as suppliers & Sameul was very helpful & patient with us any time we required help

Excellent Service. Very High Quality Product.

Lewis was extremely helpful from begining to end. The product itself is very high quality and was delivered much sooner than expected.

AttainEd inspires the future of D&T

We were looking for a memory stick that made us stand out from the rest of the field. Having all the samples to look out and work out the pros and cons of each allowed us to make the decision that was most suitable to our target market. The service received from them at each stage of the process was prompt and dealt with any queries promptly.

Our product is now easily identifable from our competitiors. Will definitely use again for memory sticks and other promo materials.

Great speedy and professional service

I found Flashbay online and within minutes of enquiring I had a call from Jasmine Dhillon who offered to look after my order. She was so helpful and professional and within a week of making the enquiry I was in receipt of 100 personalised memory sticks. I'm impressed with the quality of the goods and the amazing demo pack I got in order to inform my choices. I found the customer service excellent, professional and not pushy and I will definitely use this service again.

Even better than I expected

Loads of choices, the samples really help you decide what is going to look best. Really simple ordering process. Account manager was exceptionally helpful. The final product was even better than I expected. All of those who have received one of my USB drives so far have said how good they look and feel.

Would recommend again in an instant!

I put my order in over Christmas with very short notice, and I was given a quick quote and such speedy delivery of the memory sticks I ordered. Such high quality with perfect branding as I asked for. No problems at all, and would recommend wholeheartedly..! Friendly communication the whole way.


The quick service was excellent and the changes I made to the order were processed efficiently.

Melissa is really professional and I would highly recommend this company without hesitation

Amazing Customer Service

The Customer service was great. Even after receiving my purchase Jasmine still wanted to know if we were happy with the order etc. The order cam down very quickly which was much appreciated !

An efficient and fast service with friendly staff.

Flashbay provided a fast service with friendly and efficient staff. Melissa Calliste was extremely helpful in informing me of the different products and prices, I would definitely use this service again in future.

Flashbay delivers ahead of time...

I ordered a set of printed USB wafers from Flashbay just after the new year. I needed them delivered to Ireland within 6 working days so that I could use them at an important trade fair. Flashbay got them to me well ahead of time, and the product looks great.

Their customer service and attention to detail are second to none.


Flashbay were very efficient indeed, from our account manager responding quickly to the goods actually arriving before we expected. 5* definitely recommend.

Quick, Easy, Friendly

We just had to put in a repeat order, but came back to Flashbay because we had a good experience previously. All of my order was dealt with by one friendly and knowledgeable member of staff, Nicola.

It's also worth mentioning that the price we got the second time we ordered was cheaper than the first - which is something which made us feel like valued customers.

I will reorder again when our stock runs out.

no fuss, quick turnaround ... very happy

Very happy with Sam from Flashbay, asked for a quote, got quick response, once the order went in, everything moved quickly.

Great product and service!

We received Flashbays' incredible sample box showing all types of flash drives which is a great marketing tool. Once we had selected the drive we wanted, we received a virtual proof the same day. We made a few changes and there were no complaints but new virtual proofs were provided and, once we were happy, the flash drives were produced and arrived within days. We are extremely happy with the product and the service that Flashbay provided and would highly recommend them to anyone/

Great Product - Great Delivery

The USB pens were delivered very quickly.
The process from start to finish was very simple and easy to follow.
This is the second time we have used them and would do so again.


Flashbay had brilliant customer service, friendly and easy to deal with staff. The time frame from my first enquiry to the goods arriving was minimal. A big point for me was that I didn't have to waste time negotiating costs as I normally do, I was provided a good price straight away. Very happy customer.

Excellent and speedy service

We would recommend Flashbay to anyone requiring USB flash drives.
Elorna provided an excellent service and kept us informed at all times of the process of the order.

Quick & Awesome service

Customer service was good, The person who handled my account was Richard, he was really helpful and patient with my questions & requests. They even delivered a dummy of the product that i wanted. Once everything was finalised, it was delivered quickly as well. The quality of the product was excellent, it exceeded my expectation. I do have to admit though it was on the pricey side, but it was really worth every dollar spent on.


one small order but a massive service *****

I had the pleasure of dealing with Nicola at flashbay for a small order of memory sticks, you would have thought she was dealing with a multi national company nothing was to much trouble and she kept me informed all the way through the order, the order was less than a week even at this time of year. Absolutely brilliant service which I will use again when I am ready.
Regards Phil

Brilliant service, well presented products

I have begun using Flashbay again after discovering them in my old company. They genuinely value customer service and take care in providing you with varied quality products. I look forward to continuing my relationship with the Flashbay team and have no hesitations in recommending them to associates in other organisations.

A professional and prompt no nonsense service - I would definitely recommend and use again.

From the prompt response to my web based query to delivery (Ahead of promised delivery date) and subsequent follow up, the service has been second to none.

The person who was "assigned" to look after me was diligent and professional ensuring that all aspects of the service they delivered was meeting my requirements and expectations.

This is clearly a company who offer a great product at a realistic price that has the systems and processes in place to provide their customers with a first class service - well done! :-)

Helpful and speedy service.

I had dealt with Flashbay in a previous role and although we had an existing supplier at the time, I was very impressed by their communications in that instance. Dealing with them as a supplier in my new role has proved equally as pleasant. Very quick turnaround time, fast & efficient process and friendly, helpful staff.

The product itself was exactly what I wanted and arrived well within agreed timescales.

Thanks Flashbay!

No regrets-Trust worth it..!

Been sending multiples emails for enquiry and request, without fail their services provided was fantastic. Received product less than a week. Follow up is consistence.

Credit goes to Scott Little for his great help.

Fantastic products with an awesome personal sale service!

I was happy to discover Flashbay. They have fantastic products on offer. However, to be sincere, there are other companies offering similar products. What really struck me though, was their human input. They personally help you in making the right choice (out of the many interesting bewildering choices) and guide you throughout the whole process. Flashbay is not one of the many faceless internet companies where the service is fully automated with no one to talk to. The USB credit card size ordered came out better than expected and were delivered in less than 6 days - wow! Last but definitely not least, I have found their prices to be competitive. They have surely won my trust and will be ordering more.

good quick service

Good followup from designated flashbay staff member. Great help with design. Very quick coming back with changes. Very quick delivery. Overall very happy with service.

Excellent customer service throughout and a great product at the end!

This is the first time I'd ordered personalised USBs and I have been very impressed with Flashbay. My dealings with Samuel Arthur were fantastic - every query I had was dealt with swiftly with a phone call and followed up with an email. Sam was very friendly and helpful and once the USBs had been designed they were delivered very quickly. I am very impressed with the quality of the USBs too - they were exactly what I had in mind and will be great for my business. I'll definitely be ordering more from Flashbay when I run out of these. Thank you!

Great quality, fast turnaround, good service

Very flexible with generating different virtual proofs, which was handy for decision making. Good comms from them via phone and email. Very happy with result, I said I needed them super quick and they even arrived a day early. If you are in a rush, mind that you leave enough time to prove that you have paid, as delivery depends on proof of payment being received. Thanks Flashbay!

5* customer service, professionalism & fast delivery

I would like to thank Samuel Arthur at Flashbay for an extremely fast turn around time of design and delivery. My new Key Flash Drives will certainly catch the eye's of my clients!! I will be using you again for my next batch when I have re-branded!!! Thanks!!

Great sales support, delivery on time

After choosing the pen that I wanted I was contacted by Tania Patin that help me (in Portuguese, very nice) with some of my doubts and gave me full support on the purchase. She send me a rough of the pen exactly has I had asked. I received the pens exactly has planned and on time.

Great service and excellent product!

After searching the internet for days and receiving quote after quote for flash drives, the main reason I chose Flashbay was their customer service. Within a day of enquiring, I received a stunning presenation box with all the various qualities of flash drives and all relevent information. They might have been a bit more expensive than other companies, but I knew I was going to receive a superior product. Lauren Ravenhill was also extremely helpful and responded to any questions or concerns I had immediately. After placing my order, I received it with a few days, well before the estimated delivery time. Thanks for your help,

Professional, friendly and helpful service

We ordered usb sticks with our company's logo on it and from the initial contact to the delivery of the product the service was always professional, friendly and helpful. The usb sticks look great and exactly as promised. I would definitely order with Flashbay again.

Awesome team, customer focussed, super product, prompt delivery, great value !

Danielle, Many thanks to you and your team, we are very pleased indeed. Qa3 is a new venture and these funky USB's will no doubt keep us in our customers minds.
Your flexibility, attention to detail and prompt service is very much appreciated by us all. All the best for 2014. David.

Great customer service, great products!

Our account manager was extremely helpful from us making an enquiry to after we received the products! We placed the order and they were delivered 4 working days later which is a great turnaround compared to some other companies we looked at! Would definitely recommend Flashbay!

Flashbay Review

The service I received from start to finish was exemplary. Samuel Arthur answered all my queries very effectively and with no delay. The entire service was highly efficient and my order was received well within the 6 day period I was quoted. The finished product was perfect and exactly what we had envisaged and requested.
Overall, I am extremly satisfied with the service I received and would highly reccomend the company to anyone.

Quality items, prompt delivery, excellent service

Very pleased with USB keys ordered, arrived very quickly, excellent value for money and quality. I would certainly recommend Flashbay.

Great company to do business with

Flashbay is a friendly, efficient company.
Ordering and re-ordering is a quick and easy process.
Delivery is quick and goods arrive well packaged.
We have re-ordered several times from Flashbay and intend to order again when needed.

Great Samples, and efficient service.

The wide range of samples made it very easy to choose which item was suitable for our needs. Items arrived in about 5 days of order placement.


I came across Flashbay via google, contacted them for a quote and within 24 hours received an email from Melissa, she guided me through each step from deciding which usb would be best for me, to the design I'd like, the ordering process and even called me after my delivery to make sure everything was ok. I am delighted with my usb's, I would highly recommend Flashbay and I am a customer for life! Thank you Melissa! :)

Very easy to order, quick responses, and a fast turnaround.

I found Flashbay excellent to deal with. Melissa was very helpful and efficient in providing proofs and arranging for payment. The order was processed and dispatched very quickly and I am delighted with the finished product.

Presentation and service at its best

From start to finish nothing but the best service was given. From samples promptly sent to orders easily accepted. Ending with a checked upon delivery and a satisfying product for our clients.

Great Service - Great Products

It was a pleasure to deal with Flashbay, They were very helpful all the way from the quote stage until the shipping of the Items.

We look forward to work with Flashbay in the near future.

Fantastic service from start to finish

I could no have been happier with the service and quality of the products from Flashbay. I requested some samples and received the most impressive sample pack I have ever seen. I received visual proofs within an hour of requesting them and my order was received to days early. Will defiantly be using Flashbay again.

Efficient and friendly

Efficient and friendly service. Although I only found out after I placed the order, that 50% payment was required before despatching the order, which caused an unexpected delay.

Efficient, Professional & Top Quality

From start to finish, a very professional service was delivered.

The product was quality and the transaction went very smoothly.

Sam Arthur was most helpful throughout.

The best service I have received in a long long time

From the minute I came in contact with Flashbay I was impressed. They immediately responded to my query, had samples with me (in another country) within 2 days, followed up with me frequently, ordering and payment was simple, and then they delivered the order ahead of time. I am typically a tough customer, I nitpick at things and can see holes in the quality of service a mile away. This company's execution of an order and customer service throughout were far above expectations. Thanks Melissa. A rarely satisfied customer.

What a great service!!!

I am absolutely happy with the quality of service provided by Flash bay and especially by Allan Meldrum. I am very thankful for hist assistance and immediate replies to all my questions.
I love the usb keys I have ordered from Flashbay and will definitely get back to them in nearest future with my new order!

Great product, great service

Really pleased with the products we ordered, high quality and certainly value for money. Staff are really knowledgeable and professional and the service was super speedy! Will definitely be ordering again! Would recommend Flashbay to anyone for great service.

Good Supplied as required an with little fuss

We have used flashbay before, they ware very timely in their response and in getting quotes and drawings to you. All the good arrived as expected and on time.

Fantastic customer service from start to finish.

From the moment I enquired, my request was dealt with smoothly. The quality of the item and speed of manufacture and postage, far exceeded my expectations. I must say Hayley is a true asset to your company!

Thank you.

Excellent customer service perfectly matched with an excellent product.

From our initial enquiry to the delivery of our order, the service was informative, fast but not pushy, efficient and entirely satisfactory. We will happilyuse Flashbay again and recommend them to others.

Cheap, fast and affordable.... GREAT SERVICE

Was on a tight deadline and the order was done really fast!!!
Great service the quality was fantastic and Lewis was awesome. nice to speak to and easy to order.

Will be ordering again!!

Great job
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